Effective Date: January 25, 2024
Thank you for shopping at COGNITOL CEREBRAL BOOST.com, operated by Tyonex. We value your satisfaction and want to ensure a hassle-free experience with our products. Please read our Refunds and Returns Policy carefully to understand your rights and obligations.
1. Eligibility for Returns and Refunds:
- We accept returns for PHYSICAL COGNITOL products purchased directly from our website within 30 days of the purchase date.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging. We cannot accept returns for products that have been opened or used.
2. Initiation of Return:
- To initiate a return, please contact our customer support team at [email protected] within the specified return period. Please provide your order number and the reason for the return.
- Our customer support team will provide you with instructions on how to return the product, including the return address.
3. Return Shipping:
- Customers are responsible for covering the cost of return shipping, unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the product.
4. Refund Process:
- Once we receive the returned product and verify its eligibility for a refund, we will process the refund to the original payment method used for the purchase.
- Please allow [number] business days for the refund to appear in your account, depending on your bank or credit card company’s processing time.
5. Exceptions:
- We do not accept returns or offer refunds for products that were not purchased directly from our website.
- We reserve the right to refuse returns or refunds for products that do not meet our return eligibility criteria.
6. Contact Information:
- If you have any questions or concerns about our Refunds and Returns Policy, please contact us at:
Tyonex 1 Durban Street, Wuse 2, Abuja Email: [email protected]
7. Policy Changes:
- We reserve the right to update or modify this Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for shopping with COGNITOL CEREBRAL BOOST.com. We appreciate your business and strive to provide excellent customer service. If you have any questions or need further assistance, please don’t hesitate to reach out to us.